Reservations Agent

Main Responsibilities:

• Collect documentation from clients who wish to prepay their reservation and send it to the Revenue Department to process the credit card charge.

• Review deposits from prepaid travel agencies.

• Send commission support documents to the Credit and Collections Department for payment processing to travel agencies.

• Receive reservations and send confirmation emails.

• Forward deposits made by travel agencies or clients to the Accounting Department for validation.

• Manage online booking platforms (Booking, Expedia, Airbnb, among others).

• Inform the Reservations Manager and send reports regarding any reservation-related issues.

• Send each deposit made by travel agencies or clients to the Accounting Department for validation.

• Other related duties.

Requirements:

• Bachelor’s degree in Tourism and Hotel Business Administration or related fields.

• Minimum of 1 year of proven experience in similar positions.

• Intermediate proficiency in Microsoft Office and office software.

• Knowledge of reservation systems.

• Advanced English skills.

If you are looking for stability, growth, and an opportunity to advance your career, this is your moment.