Bar Manager

Plan and manage the human, economic, financial, and technological resources of the Food and Beverage Department in accordance with company policies, procedures, and standards to achieve business objectives and ensure guest satisfaction.

Knowledge Requirements:

• Preparation, supervision, and service of beverages.

• Food hygiene and safety regulations.

• Quality standards in guest service.

• Business administration and operational management.

• Food preparation guidelines following HACCP standards.

• Handling and resolving guest complaints.

• Sales and revenue-generating skills.

• Proficiency in hotel management software (PMS/POS).

• Proficient in Microsoft Office and internet tools.

• Knowledge of viticulture/enology and gastronomy.

• 80% English proficiency (Advanced written and spoken).

Work Experience:

• Minimum of 3 years of experience in the same position within Grand Tourism / Luxury hotels.

Functions and Responsibilities:

• Manage the department budget to achieve profitability goals.

• Train associates to develop their skills and meet established standards.

• Ensure compliance with company procedures, policies, and standards across the team.

• Guarantee effective communication with the team and interrelated departments through briefings and meetings to ensure service efficiency and established processes.

• Develop strategies to improve the department’s working climate and associate engagement.

• Resolve operational situations or conflicts promptly to ensure guest satisfaction.

• Establish action plans to achieve compliance with company processes and objectives.

• Promote and drive team participation in activities and practices that support the company’s sustainability goals.