IT Systems Coordinator

MISSION

• Organize routes and daily schedules for field technicians.

• Supervise the maintenance, installation, and repair of equipment (networks, PCs, and peripherals).

• Ensure response times and service quality standards are met.

• Provide first-level technical support and resolve complex issues, supporting the resolution of incidents or system failures in the area.

REQUIREMENTS

• University degree in Systems Engineering, Computer Science, or a related field.

• 2 to 3 years of experience coordinating IT technical staff.

• Solid knowledge of Windows and Linux client/server operating systems.

• Experience troubleshooting hotel hardware issues (LAN, fiber, Wi-Fi, APs, mobile telephony, PBXs, etc.).

• B2 English level.

• Proficiency in office productivity applications.

• Plus: Knowledge of hotel electronic key systems.

• Plus: Dominican Republic passport and US Visa.

• Plus: ITIL certification or knowledge.